KFC complaint: Disgraceful experience

Name: Disgraceful experience
Item: KFC
Author: Susan

Open 27 Jul 2022 94 views Fast Food / Delivery

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Filed 27 Jul 2022 by Susan

I took my grandchild to the KFC in Southend High Street Essex- The restaurant was filthy- rubbish littered the floor and not a clean table in site. The bottle of water was missing from the order of £15.00. The restaurant was not even busy. The food was quite obviously re fried as it was inedible- extremely disappointed !

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Case details

Status: Open
Company: KFC
Filed: 27 Jul 2022
Desired resolution: A refund might be an initial gesture and an apology- I would not go there again very bad experience- I disposed of the food in a bin outside in the high street.
Problem: Dirty restaurant, refried food, missing item
About: chicken meal
At stake: £15

Progress

Filed
Company notified
Company replied
Resolved

27 Jul 2022 Complaint filed and published
27 Jul 2022 Message from Bizzy: we notified KFC about this complaint.

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