Just Eat complaint: Wrong Order

on 25 February 2023 about Just Eat in category Fast Food / Delivery / Takeaway

New complaint
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My complaint:

I placed an order for three kebabs each with chips and NO sauce. On delving in we found under the top layer the order was drenched in tomato ketchup. I come out in a rash if I eat ketchup and one of my two friends is allergic to tomato. We both scraped it off and I took the matter up with Just Eat. They have been unhelpful and rude suggesting I am stupid and did place the wrong order. They also say I want a refund and compensation which I do not as I would like a credit to show good faith. Please help.

Suggested solution:

I would please like a credit note for two of the kebabs which cost £9.00 each.

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