Just Eat complaint: Refund not received

Name: Refund not received
Item: Just Eat
Rating: 1
Author: Alexandra

Open 10 Sep 2022 94 views Fast Food / Delivery

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Filed 10 Sep 2022 by Alexandra

I made an order on 31082022 order number: 1760023012 and I had to cancel as they did not have a driver to deliver the order I paid for, so I wait and after almost an hour or more I cancelled.
I did not have a refund for £14.04.
Can someone have a look into this case and contact me please?

Thank you.

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Case details

Status: Open
Company: Just Eat
Filed: 10 Sep 2022
Rating: 1/5
Desired resolution: I will like to have a refund for the order I had to cancel. I always use Just Eat app, sometimes daily.
Problem: No refund for order cancelled without driver
About: takeaway order
At stake: £14.04

Progress

Filed
Company notified
Company replied
Resolved

10 Sep 2022 Complaint filed and published
10 Sep 2022 Message from Bizzy: we notified Just Eat about this complaint.

See all 148 Just Eat complaints

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