Just Eat complaint: Refund and service from old moat house
Filed 29 May 2022 by Amanda
I complained as food arrived cold and then been told they will refund £5. I am not happy as the food was cold, but I paid £16 for a large carvery and what I received was more a regular carvery. I ordered roast potatoes and received only 4. for the price what was delivered is unacceptable, scraps of meat that would not be served as a large carvery and believe I have been ripped off in price and the quality was not good at all. The size delivered was because they were trying to keep as much meat back to generate more money and not thinking about the person who has spent the money to receive a decent portion. Being offered £5 credit is unacceptable. I have left a review on the site also.
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