Just Eat complaint: Nothing sorted out my food being cold on the 5th Dec 2022

I ordered my McDonald’s on the 5th Dec 2022 and when i was waiting for my food to come and i could see that it has been seating waiting to be picked up for some time and when i went to start to enjoy my meal and the fries were cold and then i got the McCrispy and that was cold and i went to the help and reported this and i was emailing up to the 7th Dec 2022 before i had some problems with my health and the Just eat number is 1852279891 and i was not offered a replacement and the cheek that they offered me a refund of £2.51 and i replied that would not cover the cost of which i paid £7.69 before the extra costs and with the full total i paid to have the cold food brought to came to the cost of £12.18
Now this has been over 3 weeks and you would not what me and the Trading Standards on your door step.
Sorry there is no photos as this is taking 3 weeks and my poor health.