Just Eat complaint: Not delivered and no refund

Name: Not delivered and no refund
Item: Just Eat
Rating: 1
Author: Sharon

Open 20 Jul 2023 129 views Fast Food / Delivery

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Filed 20 Jul 2023 by Sharon

I ordered £24 worth of food from mcdonalds and it never arrived even though it said on the justeat app delivered . Because I have complained about food in the past being cold or damaged they are refusing to give me any refund

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Case details

Status: Open
Company: Just Eat
Filed: 20 Jul 2023
Rating: 1/5
Desired resolution: I want my money back as got nothing for it and driver obviously dumped it, delivered to wrong address or kept it
Problem: Marked delivered, food never arrived
About: food order
At stake: £24

Progress

Filed
Company notified
Company replied
Resolved

20 Jul 2023 Complaint filed and published
20 Jul 2023 Message from Bizzy: we notified Just Eat about this complaint.

See all 148 Just Eat complaints

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