Just Eat complaint: No refund

Name: No refund
Item: Just Eat
Rating: 1
Author: Tony

Open 13 Oct 2022 99 views Fast Food / Delivery

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Filed 13 Oct 2022 by Tony

Ordered online with just eat. Then rang the takeaway to adjust my order the takeaway said there was a problem with the Just eat machine so I ordered with the takeaway directly and cancelled with Just Eat but they won’t give me a refund of £35 because I cancelled. Is this right?

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Case details

Status: Open
Company: Just Eat
Filed: 13 Oct 2022
Rating: 1/5
Desired resolution: Refund me most of my money
Problem: No refund after cancelling faulty order
About: takeaway order
At stake: £35

Progress

Filed
Company notified
Company replied
Resolved

13 Oct 2022 Complaint filed and published
13 Oct 2022 Message from Bizzy: we notified Just Eat about this complaint.

See all 148 Just Eat complaints

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