Just Eat complaint: Cold food 2 hours late

Name: Cold food 2 hours late
Item: Just Eat
Rating: 1
Author: Chris

Open 5 Sep 2023 129 views Fast Food / Delivery

File your Just Eat complaint How does Complain.biz work?

Filed 5 Sep 2023 by Chris

My order was 2 hours late and when it arrived it was cold and inedible. The ice cream was completely melted. When the driver finally arrived he wouldn’t give me any reason for the lateness of my order.

Just Eat complaint: Cold food 2 hours late — Photo Chris uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Just Eat
Filed: 5 Sep 2023
Rating: 1/5
Desired resolution: I want to be reimbursed the full amount I paid and not in the form of credit on my just eat app.
Problem: Order two hours late and cold
About: food delivery

Progress

Filed
Company notified
Company replied
Resolved

5 Sep 2023 Complaint filed and published
5 Sep 2023 Message from Bizzy: we notified Just Eat about this complaint.

See all 148 Just Eat complaints

Discussion

0 comments

No comments yet. Been through something similar with Just Eat? Start the discussion above.

More Just Eat complaints

View all 148

Wrong Food

Ordered a Mc Donalds. Received a KFC. When contacting them to resolve this they wanted photo proof. So after finding…

10 Sep 2023

Missing food, refused full refund

Order took over 3 hours, 3 of us went hungry because there was food missing. Despite complaining to just eat,…

1 Sep 2023

Service via email

I placed an order on just eat app stating that myself family have allergies rang takeaway who was happy to…

30 Jun 2023

Wronged by Just Eat too?
Make it sting!

Launch complaint