Complaint: Wont withdrawl

on 28 December 2020 about Jumba Bet in category Gambling

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My complaint:

This casino has given me such a run around omg they dont answer their phone or live chats the inbox is full I had to email a email address I got off one of their promotions and he I guess gave my email to a guy with their VIP program who emails me and ask for the normal and after he said everything was good I just needed a phone verify and as soon as that was done that accounting would then pay me out. It’s been like 2 12weeks and now they finally answered their chat and tell me that they didnt have docs except then when I tell Kevin that Cody specifically said everything was good all was cleared and that all I needed to do was the phone verify and then accounting would pay me out he then responded with that my account had been restricted due to multiple accounts . The actual winnings were around $33000 in the midst of being given the run around I played back in so I have been trying to withdrawl only a total of $12400 .

0 0 votes
Justified complaint?

Suggested solution:

Pay my withdrawl

Comment by poster of the complaint Bknbnm

9 months ago - Still nothing and now the guy Cody that was with the vip program isnt emailing me back either.

Comment by poster of the complaint Bknbnm

9 months ago - Still nothing and now the guy Cody that was with the vip program isnt emailing me back either. This situations really crazy I've not had this kinda thing happen before I thought a casino is a casino and a business at that and didnt think I'd be mislead or taken advantage of and or stolen from by a company, which is what theyve pretty much done theyve just kept everything and isnt that theft?

Comment by poster of the complaint Bknbnm

9 months ago - Now theyve put 300 back onto my account they also show that the admin completed a 9400.01 withdrawl except they didnt I have not recieve any money .

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