John Player Cigarettes complaint: Substandard product

Name: Substandard product
Item: John Player Cigarettes
Rating: 1
Author: Marlyn

Open 1 Jun 2020 361 views Tobacco / 420

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Filed 1 Jun 2020 by Marlyn

I recently bought a packet of JPS real blue, only to find several of the cigarettes had loose filter wraps so they came apart from the cigarette, making them unsmokable

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Case details

Status: Open
Company: John Player Cigarettes
Filed: 1 Jun 2020
Rating: 1/5
Desired resolution: Replace the cigarettes or some compensation
Problem: Loose filter wraps made cigarettes unsmokable
About: cigarettes

Progress

Filed
Company notified
Company replied
Resolved

1 Jun 2020 Complaint filed and published
1 Jun 2020 Message from Bizzy: we notified John Player Cigarettes about this complaint.

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