Complaint: Filters coming away from cigarette

on 15 April 2021 about John Player Cigarettes in category Tobacco / 420

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My complaint:

I have had 5 or 6 cigarette filters come away from the cigarette causing it to drop off wasting the cigarette and as you now they are to dear to waste it has happened t me a few time from different packets over the past few day but 5 out of 1 packet is unexeptable I don’t now if the glue you are using is not sticking the filter to the cigarette but I felt that I must complain and I’m sure if this is happening to other smokers you may have a few complaints coming to you.

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Justified complaint?

Suggested solution:

Iam sure you have quality controls in your factorys but at the moment the quality is very much below the quality what is expected for the products

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