John Player Cigarettes complaint: Product Falls Apart

Name: Product Falls Apart
Item: John Player Cigarettes
Author: Hugh

Open 16 Apr 2021 300 views Tobacco / 420

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Filed 16 Apr 2021 by Hugh

JPS Players Bright: The filter often becomes detached from the main body of the cigarettes I have recently bought in the last 2 weeks. There appears to be no adhesive applied to hold the filter onto the cigarette body. At least 20% of each pack is affected.

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Case details

Status: Open
Company: John Player Cigarettes
Filed: 16 Apr 2021
Desired resolution: Apply adhesive to the filter and body and replace the 6 packs I have purchased that have been affected.
Problem: Filters come off the cigarettes
About: cigarettes

Progress

Filed
Company notified
Company replied
Resolved

16 Apr 2021 Complaint filed and published
16 Apr 2021 Message from Bizzy: we notified John Player Cigarettes about this complaint.

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