Complaint: dry tobacco

on 19 September 2020 about John Player Cigarettes in category Tobacco / 420

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My complaint:

bought from Tesco and within half hour took it back as was so dry when opened but was told they cannot replace it also no green papers, have always smoked jps gold leaf,

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Justified complaint?

Suggested solution:

by replacing a decent 30 gr of jps gold leaf

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