Complaint: Cigarette change?

on 20 September 2020 about John Player Cigarettes in category Tobacco / 420

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My complaint:

I bought 40 JPS Bright and the whole cigarette including the filter is white. Have you changed them? It is usually white cigarettes and brown around the filter. Not a good smoke at all. I can send a picture if you want.

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Justified complaint?

Suggested solution:

Not sure what you can do.

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