Complaint: Poor quality watches

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My complaint:

I purchased 2 black watches from ztech. The watches are really poor quality. I do not want replacements as they are just really bad quality. They will not return my money. I buy from steals and deals a lot and can’t believe I wasted money on these poor quality watches. I contacted the company and will send new watches. I do not want new watches and are extremely disappointed. Brenda Samlin

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Justified complaint?

Suggested solution:

Refund my money

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