Complaint: Exchange

on 02 June 2020 about Jewel Osco in category Supermarkets / Grocery Stores

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My complaint:

My fiancé accidentally bought the wrong items. I went back to the store to see if items could be exchange or returned. The rude “manager” said “We are no longer doing returns or exchanges. When I asked “when would that be available”. Manager said “Never”. Her demeanor was unnecessary.

complaint was completed via

0 0 votes
Justified complaint?

Suggested solution:

Either by letting me know the store will no longer have exchange or return so I can no longer purchase items there. It would be great if because COVID I will have an extended period to exchange or return later to get the correct items.

Message from Robin from

10 months ago - We have posted a tweet about your new complaint about Jewel Osco

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