JackpotCity complaint: Theft of money

Name: Theft of money
Item: JackpotCity
Rating: 1
Author: Rick

Open 14 Jun 2023 100 views Gambling

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Filed 14 Jun 2023 by Rick

I have made 2 withdrawals totalling 2800 CDN and now they have confiscated the money stating that they never received proof of my bank information.
I’ve sent them all of the requested documents several times now.

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Case details

Status: Open
Company: JackpotCity
Filed: 14 Jun 2023
Rating: 1/5
Desired resolution: I want my money
Problem: Withdrawals withheld over banking proof
About: casino withdrawals
At stake: CA$2,800

Progress

Filed
Company notified
Company replied
Resolved

14 Jun 2023 Complaint filed and published
14 Jun 2023 Message from Bizzy: we notified JackpotCity about this complaint.

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