JackpotCity complaint: Account closed after winning

Name: Account closed after winning
Item: JackpotCity
Author: Megan

Open 11 Feb 2022 144 views Gambling

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Filed 11 Feb 2022 by Megan

I signed up everything was good playing for hours.,somehow I won some money, I decided to cash out some error came logout. ,then I tried to login again my account been .closed I’m confused why took my deposit but can’t withdraw,,all of sudden, here with no answer I feel I been hacked and left $

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Case details

Status: Open
Company: JackpotCity
Filed: 11 Feb 2022
Desired resolution: When I deposited never had issues, withdrawal its been hard,, more explained before they closed account will be nice,
Problem: Account closed after winning, withdrawal blocked
About: casino account

Progress

Filed
Company notified
Company replied
Resolved

11 Feb 2022 Complaint filed and published
11 Feb 2022 Message from Bizzy: we notified JackpotCity about this complaint.

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