JackpotCity complaint: Refuse to pay winnings

Complaint from Slotslutqueen reported on 25 January 2022 about JackpotCity

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My complaint:

I cansed out at $1800 with etransfer asxmy prefered choice. They proceeded to ask for proof that I owned the account so I provided them with the deposit receipt from my bank for my e-transfer deposit. I guess it was not good enough so ask what they required and they said proof that I own the in interact account ask for an example and they would not give me an answer they told me if I didn’t provided by the next day I would forfeit my winnings not fair tell me what I need to provide and I will provide it give me an example how do I prove I own an interact account

Suggested solution:

Please give me my winnings

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