JackpotCity complaint: Refund
Filed 25 Nov 2023 by Charles
I deposited $1000 to Jackpot City Casino more than 2 months ago. I thought I was signing up to be a new member and would receive the entry bonus. As soon as I entered I was informed I had already received the bonus. I did not remember joking sometime in the past so I said ok I will just withdrawls my deposit. Then I was informed my account was not verified so I sent all my docs through uploading on them on the site. Then they asked why I had made deposit and then tried to withdrawls it ,so I explained as I shared above. They said they have passed it along to the Operations Department and I would here from them within a couple days. It has now been weeks. I keep sending messages but no response.
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