JackpotCity complaint: Bonus

Name: Bonus
Item: JackpotCity
Rating: 1
Author: Mellissa

Open 31 May 2023 119 views Gambling

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Filed 31 May 2023 by Mellissa

So got the bonus wheel on diamond sands then got kicked kept trying to reload page wouldnt let me in but tried another game was alguds but never got any payout from evertime i tried chat waited for ages but time keeps goin up

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Case details

Status: Open
Company: JackpotCity
Filed: 31 May 2023
Rating: 1/5
Desired resolution: Up to them but it best be soon so pissed off 2nd time this has happened to me
Problem: Game crashed, bonus payout never received
About: bonus wheel payout

Progress

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Company notified
Company replied
Resolved

31 May 2023 Complaint filed and published
31 May 2023 Message from Bizzy: we notified JackpotCity about this complaint.

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