JackpotCity complaint: Locked out of account and won’t give me my money

Name: Locked out of account and won't give me my money
Item: JackpotCity
Author: Carrie

Open 12 Jun 2021 327 views Gambling

File your JackpotCity complaint How does Complain.biz work?

Filed 12 Jun 2021 by Carrie

They locked my account and won’t give me my money. I am filing a complaint with the gambling commissioner and also contacting my lawyer. This is a rip off casino. All I want is what’s rightfully mine. They are rude and no customer service skills at all. Does it make them feel good that they are ripping off hard working people, that just enjoy to play once in a while.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: JackpotCity
Filed: 12 Jun 2021
Desired resolution: Give me the money that is in my account
Problem: Account locked, balance not paid out
About: casino account balance

Progress

Filed
Company notified
Company replied
Resolved

12 Jun 2021 Complaint filed and published
12 Jun 2021 Message from Bizzy: we notified JackpotCity about this complaint.

See all 276 JackpotCity complaints

Discussion

0 comments

No comments yet. Been through something similar with JackpotCity? Start the discussion above.

More JackpotCity complaints

View all 276

lock me out of myaccount with winnings of 299

lock out of my accpount

12 Jun 2021

They forfeited $613.19

I won $1503.18 and my balance came to $1863.96. I made a withdrawal of $1000.00 and when I got back…

10 Jun 2021

Money deposited

I signed of for Jackpot City and deposited $100. When I went to log back in , it kept telling…

16 Sep 2020

Wronged by JackpotCity too?
Make it sting!

Launch complaint