JackpotCity complaint: Funds disappeared

My complaint:

I won $100.000.00 on a $2.00 bet, took a screenshot of it went back on and it had disappeared, this happened on the 20072022 at about 11.24 am.

Suggested solution:

Investigate the situation please. I want to know what happened to my money now. I’m also making a complaint with the New Zealand gambling agency.
My email address- Charmaharrison7@gmail.com