JackpotCity complaint: Did not receive my bonus money

Name: Did not receive my bonus money
Item: JackpotCity
Rating: 1
Author: Melissa

Open 15 Nov 2022 80 views Gambling

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Filed 15 Nov 2022 by Melissa

I did not receive my 19 bonus n money that I won off free spins and it said to receive then I needed to deposit 10 bucks and I did that and didn’t get my bonus and I can’t find live chat to talk to someone about it.

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Case details

Status: Open
Company: JackpotCity
Filed: 15 Nov 2022
Rating: 1/5
Desired resolution: By giving me my $19 bonus money that I won off the free spins.
Problem: Bonus not credited after required deposit
About: casino bonus
At stake: $19

Progress

Filed
Company notified
Company replied
Resolved

15 Nov 2022 Complaint filed and published
15 Nov 2022 Message from Bizzy: we notified JackpotCity about this complaint.

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