InTown Suites complaint: No heat

on 15 January 2023 about InTown Suites in category Hotels / Motels

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

The heater doesn’t work in my daughters room where she is staying temporarily with 2 small boys. The temperature is 32 degrees at night so she had to go out and buy an electric heater. When she told the office they said we will put it on the maintenance list. I guess I need to call the health department. This place as no organization at all. Office personnel are rude and don’t want to do anything for you. Maintenance is a joke you see them walking around doing nothing. Someone needs to investigate this

Suggested solution:

All new personnel. Somebody that wants to work

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