Instacart complaint: Ignoring Disabled person needing to use EBT
Filed 24 Jul 2022 by Franci
I am disabled and was told I could use EBT at Sprouts in Castle Rock. The system at Instacart has a glitch and they have blamed it on my card. NO . I spoke with human services and EBT. I have been lied to by Instacart and everyday for two months they promised to fix this and then ignore me oand hang up on me. I have spent countless hours. Nikki the manager at Sprouts tried to talk with a manager at Instacart. They do nothing but hang up on everyone. I have had my health affected as well as my disability finances.
They need to care about disabled people and do something about their mess! Fast!!
Franci Greenberg
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