My complaint:
I am disabled and was told I could use EBT at Sprouts in Castle Rock. The system at Instacart has a glitch and they have blamed it on my card. NO . I spoke with human services and EBT. I have been lied to by Instacart and everyday for two months they promised to fix this and then ignore me oand hang up on me. I have spent countless hours. Nikki the manager at Sprouts tried to talk with a manager at Instacart. They do nothing but hang up on everyone. I have had my health affected as well as my disability finances.
They need to care about disabled people and do something about their mess! Fast!!
Franci Greenberg
Suggested solution:
Call me and resolve their technical difficulties.
I have asked Daily.
720-581-3136.
Comp me for mass expense and time and aggravation.
Distress for continuing to lie about doing nothing.
