Instacart complaint: Failed delivery

Name: Failed delivery
Item: Instacart
Rating: 2
Author: Liliya

Open 2 Jan 2023 106 views Supermarkets / Grocery Stores

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Filed 2 Jan 2023 by Liliya

I placed an order on December 31, New Year Eve. The order was scheduled on 7pm, rescheduled on 7:45 pm and than rescheduled to January 2. My party was completely screwed up, we spent 100$ on taxi to get the food in time.
The company offers us 10 credit toward the next purchase. I will never buy anything from this company and I insist on normal compensation

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Case details

Status: Open
Company: Instacart
Filed: 2 Jan 2023
Rating: 2/5
Desired resolution: Compensation on my spending
Problem: Order rescheduled twice, party ruined
About: grocery delivery
At stake: $100

Progress

Filed
Company notified
Company replied
Resolved

2 Jan 2023 Complaint filed and published
2 Jan 2023 Message from Bizzy: we notified Instacart about this complaint.

See all 359 Instacart complaints

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