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Instacart complaint: Deactivated

Open 196 views Supermarkets / Grocery Stores
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Filed 2 Dec 2020 by Kimahni

I was deactivated after doing 843 deliveries with Instacart. They said I didn’t deliver an order so now it’s considered fraud. In other words Instacart is saying I stole the groceries. The thing with that is they have a tracking device so they know where you are at all times. The customer says they didn’t get groceries and Instacart believes the customer. When customers lie they get free groceries while the worker gets deactivated. I take my job seriously and would not steal groceries this is my livelihood. Next thing I know I’m deactivated and can no longer work for Instacart. I feel used. I worked there from Mar-Sept 2020.

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