InPost complaint: Missing Parcel

Name: Missing Parcel
Item: InPost
Rating: 1
Author: Tony

Open 16 Sep 2023 122 views Parcel Couriers

Filed 16 Sep 2023 by Tony

Purchased item from Vinted..
Very large back seat Hammock for dogs.

Seller put the item in a locker on the 09/08/23 at 07:44 which then created a tracking code MD000000085990117.

10/08/23 system shows item as being shipped at 20:43

13/08/23 system shows in transit at 13:18

Then nothing!!

Made a formal complaint on the 4th September cap Inpost website. Not heard anything..

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Case details

Status: Open
Company: InPost
Filed: 16 Sep 2023
Rating: 1/5
Desired resolution: As the item was provided a tracking number. This parcel should be located and sent on to me.
Problem: Parcel stuck in transit, never arrived
About: dog car hammock

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