IMVU complaint: Account blocking

The problem is this. I left to work, then there was a wedding, family circumstances. I haven’t been in for almost a year. I have time, I log in, but my account is blocked. I recover my password via email, go to the post office… the email was hacked, I restored it because it was tied to a phone number. I logged in, I understand that my account in Imva is blocked. I wrote to support.

I received a response that I wanted to sell my account and it was blocked. I explain that I was not in the imvu and I did not do anything illegal. I explain that the mail was hacked and had to be restored. Then I found a message in the mail that attempted to hack my email account. but the hackers failed. I showed screenshots of the support service. They stand their ground, they say we checked everything and the guilt was proven. I didn’t do this. they don’t hear me and don’t want to give me my account back. I offered them another compensation to my husband’s account to return Ap and 500 thousand vcoinc.

Since I invested more than $2500 in my account, AP was purchased, age verification, a lot of clothes, music and much more. I think if they can’t give me back the account. then they can reimburse my expenses. for imvu this is a trifle. but for me life, my friends are waiting for me. help me find the truth and return my account or compensate me. мой акаунт Zapretnaya.