While Iberostar offers a wide array of luxurious accommodations and vacation experiences, complaint data from our community has flagged several recurring issues at some of their locations. Common complaints include food poisoning incidents, particularly at the Iberostar Selection Bella Vista in Varadero, Cuba, and general dissatisfaction with the overall quality of the hotel amenities and services.
To avoid these issues, we strongly advise future customers to research recent reviews prior to booking, be cautious with food and drink selections, and report any issues to hotel management immediately for resolution. Additionally, consider purchasing travel insurance for extra protection and peace of mind.
Do you have a dispute or had a bad customer experience with Iberostar? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Iberostar.
Our sentiment meter has detected that Iberostar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Iberostar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 0 complaints about Iberostar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Iberostar's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Iberostar. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Iberostar by calling 1-888-923-2722. If you want to reach out to Iberostar through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified Iberostar customers. Search, discuss and connect with other people in our community.
Complaint from Brian Lawrence on 16 June 2023 about Iberostar.
6 people in my party of 7 are suffering from diarrhea, fever, chills, abdominial pain and lack of energy after spending a week at the Iberostar selection in the dominican republic and dining at the numerous restaurants on premise. The... Read more
Complaint from Martin J Bee on 02 December 2022 about Iberostar.
Dear Iberostar, My friend and I recently went on vacation to one of your hotels in Cuba. We were staying at the hotel Iberostar Selection Bella Vista Varadero from Sunday October 23rd until Friday November 4th. This was my... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
