Hulu Complaint Sentiment: Neutral

Our sentiment meter has detected that Hulu complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hulu, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Hulu complaint process

Do you have a dispute or had a bad customer experience with Hulu? Submit your Hulu complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hulu.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Hulu complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Hulu?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Hulu complaints chart

We have received 2 complaints about Hulu over the last 12 months. The graph below shows a monthly breakdown.

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Hulu complaint statistics

Curious about Hulu's track record in addressing complaints within the Broadcasting Network category? Dive into the all-time complaints data right here!

12
Total complaints
12
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 12 ratings

How to contact the customer service of Hulu?

Below, you will find the contact information for the complaint department of Hulu. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-265-6650
Webcare email:
support@hulu.com
Contact form:

You can contact the customer service of Hulu by calling 1-888-265-6650. For Hulu support through email, send your inquiry to support@hulu.com. If you want to reach out to Hulu through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Hulu reviews: (12)

Authentic experiences shared by our community for your benefit.

Hulu keeps stopping

Complaint from chocolady1 on 31 July 2023 about Hulu.

Hulu keeps losing shows - as many as 4 - 5 times a day! Especially bad after commercials. I keep getting messages - We can't show this at this time. I do everything they say - shut... Read more

Comments: 0
Rating:

Refusal to refund for months without service

Complaint from SherriH on 08 March 2023 about Hulu.

I purchase Hulu via Apple App Store for use on my Apple TV. I used Hulu on my phone, iPad and tv without incident for years. Then, in October, it asks me for my login information. It didn’t work. I... Read more

Comments: 0
Rating:

Aggravated

Complaint from Christna on 04 February 2023 about Hulu.

I've had Hulu for awhile. After the November update, all I have when I try to watch anything is glitching and freezing. I have spoken to customer service repeatedly and have been told it was my cell(it isn't), my provider... Read more

Comments: 0
Rating:

HIV commercial

Complaint from User429 on 04 December 2022 about Hulu.

Honestly, we get it. Some people are gay. Cool. Whatever. HOWEVER, not all of us are ok with our children watching gay couples kiss on a commercial. Please, either have your commercials neutralized OR have the option to watch a... Read more

Comments: 0
Rating:

Offensive add

Complaint from Zdad on 25 November 2022 about Hulu.

Extremely hypersexualized add of homosexuals kissing and swooning for apretude hiv medication. Read more

Comments: 0
Rating:

Apretude

Complaint from tluna15954 on 24 November 2022 about Hulu.

This commercial is offensive and crosses the line. I don't need to watch men OVERLY affectionate with each other. This is too much. Just explain the medication and how it can help someone. Stop it already Read more

Comments: 0
Rating:

Service dropped several times when viewing a program.

Complaint from KathleenCook on 12 April 2022 about Hulu.

Service drops several times while viewing a program. Have to completely exit and renew contact. Also, Disney does not connect. Always goes to customer service and dismisses. So happy to be rid of you 4-30-22 when month ends and credit card no... Read more

Comments: 0
Rating:

Loss of recorded material

Complaint from Dabcbarr on 07 January 2022 about Hulu.

When recording in the last week 2 shows ended up incomplete or not recorded at all. The statement reads: Sorry, this channel is temporarily. One occurrence was halfway through New Amsterdam on NBC and one full recording of Nightly News... Read more

Comments: 0
Rating:

Mutes my show

Complaint from turtylgyrl on 10 November 2021 about Hulu.

80% of the time, after a commercial break, there is no sound. I have to back out of the show and go back in. Usually I have to re-watch the commercials. I have NEVER lost sound during commercials.... Read more

Comments: 0
Rating:

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