Hulu complaint: Mutes my show

Name: Mutes my show
Item: Hulu
Author: Sara

Open 10 Nov 2021 197 views Broadcasting Network

File your Hulu complaint How does Complain.biz work?

Filed 10 Nov 2021 by Sara

80% of the time, after a commercial break, there is no sound. I have to back out of the show and go back in. Usually I have to re-watch the commercials. I have NEVER lost sound during commercials. But it has been over 6 months since I’ve been able to watch an entire episode on Hulu without losing sound to the show.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Hulu
Filed: 10 Nov 2021
Desired resolution: Fix your app. There's no doubt in my mind that its a ploy on Hulu's end to force you to re-watch commercials. This is crap and I'm ready to cancel the subscription. I like the service but this is ridiculous.
Problem: Sound lost after commercial breaks
About: streaming app
Dealing with it for: 180 days

Progress

Filed
Company notified
Company replied
Resolved

10 Nov 2021 Complaint filed and published
10 Nov 2021 Message from Bizzy: we notified Hulu about this complaint.

See all 12 Hulu complaints

Discussion

0 comments

No comments yet. Been through something similar with Hulu? Start the discussion above.

More Hulu complaints

View all 12

Loss of recorded material

When recording in the last week 2 shows ended up incomplete or not recorded at all. The statement reads: Sorry,…

7 Jan 2022

Racist Etsy commercial

A man balls his face up at white people and the white Santa,the whole commercial,then gets a gift with a…

9 Nov 2021

Poor quality streaming

Every show we try to watch on Hulu (Castle, 911, My Name is Earl, etc) get into a loop and…

8 Oct 2021

Wronged by Hulu too?
Make it sting!

Launch complaint