H&R Block complaint: Won’t return phone calls, emails, texts. Won’t return my tax papers.

Complaint from Paul Eckerson reported on 13 July 2022 about H&R Block

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My complaint:

I had additional taxes billed to me after filing and first payment. I made second payment with interest because of short time demanded by IRS. I left my tax papers with Tom Wilson of HR Block in Longmont office over two weeks ago. As of 71322 I still haven’t been contacted. My first HR Block agent was Barbara Hoyns filed my taxes. She won’t return my calls as well.

Suggested solution:

RETURN MY CALLS... RETURN MY PAPERWORK... Talk to me about additional tax payments and interest charged.

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Comment by poster of the complaint Paul Eckerson

1 year ago - I have pushed up to HR Block Corp. as of 71522. Very nice person (David) took my information. Now I wait 3-5 days for follow-up. Local office has yet to respond to my call, texts, and emails.

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