Complaint: NEGLIGENT AGENT

on 28 July 2020 about H&R Block in category Financial Services

New complaint
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My complaint:

We have used HR BLOCK, for many years.
We will not use it anymore after poor Service this year….The Agent helping us, was uncaring and not helpful
On July 15 we were completely confused .
Thinking that our Taxes were not filed, we ,ourselves filed for an Extension.
The problem was that the Agent kept saying that Our Documents were missing. ALL uploads went through, We made sure.
Therefore we figured that something was wrong, but surprised that the Agent failed to help us understand as to what happened

Anyway, have to let someone know

Thanks

0 0 vote
Justified complaint?

Suggested solution:

REFUND FEE FOR FILING

THERE WERE 2 SEPARATE ACCOUNTS

1. GRACIELA WHITE
2. RALPH LINCOLN WHITE

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