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H&R Block complaint: 91 days and still waiting for return to be reviewed

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Filed 24 Jan 2023 by Lisa

I dropped my simple sole proprietor tax information off with Richard on Oct. 2622, to have him review the return for any errors. I received an phone call update on Nov. 2522, he advised – he has the file set up and is now going to be processing the return and will call me if he has any questions. I heard nothing back, so I called him on Jan. 523 and left a message for an update. I called again on Jan. 623, he advised that some projects came in from Revenue Canada that take priority over clients and that he would be done by the following week. It is now Jan. 2423, and I have not heard back.

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