My complaint:
I HAVE UP UNTIL FEB 25 TO USE MY PRINTER. WHY CAN’T I PRINT?? THIS IS BULL!! SO HERE IS HOW I AM GOING TO HANDLE IT!!! I AM CALLING THE ATTNORNEY GENERAL DIRECTLY BECAUSE I AM NOT HAPPY WITH CUSTOMER SERVICE WHEN I CALLED TO SPEAK TO SOMEONE SHE WAS VERY UNPROFESSIONAL AND DID NOT TAKE CARE OF MY PROBLEM EVEN THOUGH I WAS TOLD THAT I WOULD GET HALF OF MY MONEY BACK WHEN THEY OWE ME HALF OF MY MONEY FOR THE LAST 3 YEARS OF BEING A MEMBER!! THEY CHEATED ME OUT OF MY ROLLOVER PAGES NEVER APPLIED THE PAGES TO THE NEXT MONTH ONLY WHEN THEY FELT LIKE IT OVERCHARGED ME LIKE CRAZY THIS PAST MONTH!! BE SURE TO LOOK AT YOUR PRINT HISTORY BECAUSE THEY DO NOT ROLL OVER UNUSED PAGES THAT YOU DID NOT USE. REALLY?? AND AT THE END CHARGED ME LIKE 70.00 OUT OF MY ACCOUNT WHAT A SURPRISE!! I NEVER HAD THAT AMOUNT TAKEN OUT OF MY ACCOUNT BEFORE IN THE 3 YEARS I WAS A MEMBER!! SO SOMEONE WITHIN THE COMPANY IS TAKING EXTRA MONEY OUT OF YOUR ACCOUNT AND KEEPING IT FOR THEMSELVES!! WATCH OUT!! I CLOSED MY MEMBERSHIP NOW I CAN NOT PRINT WHICH I HAVE VERY IMPORTANT THINGS TO PRINT!! THIS IS RIDICULOUS ! I WANT HALF OF ALL MY MONEY BACK OVER THE LAST 3 YEARS BEING A MEMBER!!! I AM GETTING AN ATTORNEY TO FIGHT ALL THE WAY!!! NEVER EVER WILL I BUY ANY THING FROM HP THAT INCLUDES ALL THINGS!! PRINTER,COMPUTER,INK CHEAPER ELSEWHERE ANYWAY!!!!!!
Suggested solution:
HAHA!! READ MY COMPLAINT!!!! I WOULD SHOW PROOF NOW I CAN'T BECAUSE THE FORMAT IS ENCRYPTED!!! SO I DON'T HAVE THEM, THANK GOODNESS I TOOK PICTURES WITH MY PHONE SO I HAVE PROOF!!!!
