My complaint:
HPOfficeJet Pro
We bought this new printer and responded to an ad for Instant Print cartridges
Since we signed up in Feb 2022 we never receive any ink
Their instant ink phone number cannot connect to an agent
We have been billed every month with no ink delivered to us.
Impossible to speak to an agent.
We’ve been ripped off as our VISA has been charged $11.99 per month and we NEVER receive a singe ink cartridge.
I just cancelled our account and I now have to call VISA to get the HP charges removed
I will now trash HP on social media and NEVER buy another HP product again
We can’t believe they can stay in business.
We need a new PC.for home and we will now shop for Dell, a company who we can call and get a live representative on the phone in few minutes.
Suggested solution:
I just cancelled my account- they can REFUND my 11.99 per month they charged me and never sent me a single ink cartridge.
