HP Instant Ink complaint: 4 times enrolment limit I have been banned, there was no warning about this
Filed 15 May 2022 by Emma
Instant Ink have banned me from subscribing to them because within the 2 years of using their subscription on and off I have apparently gone over the 4 times enrolment limit which doesn’t exist in their policy, I also have had no warning this would happen otherwise I would not have unsubscribed. This was very unfair, especially as I wasn’t receiving ink the last year as I haven’t had my printer connected to wifi. If I talk to them on their WhatsApp chat service they comment then close the conversation straight away before I get a chance to read the reply or respond, so I would never get to resolve or end my conversation. This happened with 3 other staff members in a row, they also don’t seem to have a place you can leave a complaint to get this resolved (which again is unfair) so I have left one here.
Report
Discussion
0 comments
No comments yet. Been through something similar with HP Instant Ink? Start the discussion above.
More HP Instant Ink complaints
View all 94No customjer service to provide assistance
My father was without the use of his hp 9018 printer due to this cannot be used until enrolled…. message…
Refuse to transfer me to management
Ref – order H341159296, on Jan 26, 2022 I order HP ink for the Police Dept. (we are tax exempt)…
Not received ink
I have not received ink, I signed in to your site but can’t get help from virtual chat or when…