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Hotels.com complaint: Log in impossible

Open 86 views Hotels / Motels

Filed 17 Dec 2023 by Jens

Ridiculous service policy at hotels.com. No email to send complaint to only tel number like 100 years ago. Then I have to sit there and listen for 1 hour to an agent who doesnt understand the problem.

I want to sign in to my account but after entering the emailed security code its not possible to go further. Its error or the new password set up cannot do , even all conditions for password length etc are met.

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