Filed 17 Dec 2023 by Jens
Ridiculous service policy at hotels.com. No email to send complaint to only tel number like 100 years ago. Then I have to sit there and listen for 1 hour to an agent who doesnt understand the problem.
I want to sign in to my account but after entering the emailed security code its not possible to go further. Its error or the new password set up cannot do , even all conditions for password length etc are met.
Report
Discussion
0 comments
No comments yet. Been through something similar with Hotels.com? Start the discussion above.
More Hotels.com complaints
View all 8Billed twice
I booked 4 rooms on 29th June to 30th June 2023 at Oyo Gran Canaria Folkeston through Hotels.com paid £249.48…
My Rewards Have Disaapeared
Hotels.com recently switched to a reward program called One Key. Their terms and conditions state that all the rewards accumulated…
Hotel
When I arrived at the hotel the front desk guy told me they did not have rooms with 2 double…