Hollywoodbets complaint: Withdrawal of R5000
Filed 21 Aug 2024 by Josphina
On the 18,august,2024 I won and withdraw R5000 on Hollywood status shows that is completed but I didn’t receive the amount in my bank. Monday 19 I went to Nelspruit hollywoodbets office, they asked me to phone helpline I phoned while am still in their office, person who was assisting me on phone told me to check later if money is in my bank. I have checked there was nothing, yesterday 21 August I phoned again to hollywoodbets they provided me with their email that I should send them my 3 months bank statement, I have sent, I also screenshot on my Hollywood account status. I didn’t get respond till today.
I really need to understand how come I won and withdraw but didn’t receive money in my bank?
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