Filed 8 Nov 2023 by Lesley
The IT process of working on fixing Top Up Vouchers is really very slow, with no further updates to the one’s not fortunate enough to top up Hollywood account via EFT transaction. The support also not very helpful as I’ve received no response back from them since yesterday 03/11/2023 via email. I ran out of airtime and my call got cut as I’ve been holding on the line for assistance and decided to try emailing the support, absolute poor customer to say the least.
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