My complaint:
On 10th April 2024 I bet multi bet on soccer with include Eupen vsTruidense to play first 10 minutes draw, at 09:59 the game was goalless which I have won, to my surprise the game was marked as loose. I have sent
Emails to them without resolution.
On they website, first 10 minutes bet is considered as the time on the clock between 0:00 and 09:59. If game is goalless at 09:59 then Draw is a win.
I have attached proof
Suggested solution:
Pay my ticket
