Hollywoodbets complaint: Aviator Rigged or Dubious Gameplay No explanation

I have asked for an investigation into Aviator gameplay which has caused me to loose a lot of money I dont mingd loosing if i am at fault as gambling is a risk, Bur there are numerous people complaining about this and i lost over 5000 rand on saturday and want this sorted out.

I cannot provide screenshots as these error messages flash and then fly away.

When you cash out it says stage time out you loose the money played then when you want to play the next dfew rounds to win back the money it flashes something went wrong and blocks you from playing and puts your whole game into dissarray and you land up loosing all your money. I want my money back and an explanation have spent thousands and am sure if my entire history is checked as this is not the first time they owe me alot more then R5000.00 and loads of other players that have also complained about this