Filed 1 Dec 2023 by John
I created an account couple days back. so i received a welcome sms with this **** account number. So i did not received bonus yet and in the sms states i need to fica before my account gets activated. I then sent in my docs. and only after i sent support an email wrt fica status.
They mailed me back stating the account is ficad. but from then i have never logged in yet because i get a msg account is not active yet. your support says my cell number is incorrect but it cant be because yesterday i received an sms pn **** to verify account.
Support keep on telling im using the wrong cell number to login. ive never changed my number everything went wrong when fica took 3days nobody even bothered to send sms notication that account is verified.
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