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Holiday Inn complaint: No cooperative staff and No water for Drinking in room

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Filed 10 Jun 2024 by Deepak

I asked for water at reciption we r in a group of 14( with 6childrens) and booked 6 rooms
Then we requested Duty manager to give water
He say room staff has given
Then
I told manager to chek camera but give me water we have small childrens
But he was rude and he denied

This my worst experience with Holiday Inn
On 11 june 24 we chek out

I want you to take action against duty manager right in front of me
His behaviour was unexpectedly bad
And how come any one can say No for water which is mostly complementary
My room no is 2303 at Holiday inn Surin beach phuket

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