My complaint:
I booked a short break cruise for my Wife and here to Sisters, as a treat for their hard work through covid… my wife is a nurse at Bournemouth Hospital. Cunard recommened i take out Holiday extra for insurance and so i booked the the 3 of them… Cunard cancelled the cruise on 06012022, the trip was due to take place the following monday the 10012022. I contact your claim department expecting to be at least reimbursed for at least the cost of the the money we paid to you, only to be told that we were not covered because Cunard cancelled , so there would be no payout.My only income is a state pension of £707 plus a weekend job picking litter, this was to pay for their treat.
Your company is no more than a scam, god knows how you sleep at night. YOU ARE NOT FIT FOR PURPOSE.
Suggested solution:
I have been told there is nothing i can do,