Skip to content
File a complaint
File a complaint

Hays Travel complaints

Hays Travel complaint: Lack of information

Open 168 views Travel
File your Hays Travel complaint How does Complain.biz work?

Filed 16 Mar 2023 by Patricia

Booked Qantas flights to Australia
At no time was I asked
. Had i flown with Qantas before
. Was I aware of the frequent flyer programme whereby points are earned for distance travelled
. One needs to register with the frequent flyer programme ASAP.

I only found out about the Qantas frequent flyer system on my last day in Darwin so enquired at the check-in desk
Staff put the app on my phone and I then put the flights already taken on the system.
Sadly, the first two flights were not accepted as the cut off time is 30 days and it was then 35 days.
I have lost 17,400 points.

Qantas refuse to allow these to be allocated.

It seems that Hays travel has racked up so many negative reviews that mine is a long way down the list and will get forgotten

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Hays Travel? Start the discussion above.

More Hays Travel complaints

View all 2

Wronged by Hays Travel too?
Make it sting!

Launch complaint