Hatvat.com complaint: Order not received

Name: Order not received
Item: Hatvat.com
Rating: 1
Author: Sorana25

Open 16 Apr 2019 1,175 views Fashion

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Filed 16 Apr 2019 by Sorana25

I have placed an order on the website and they have processed my payment in december, but my items haven’t arrived yet. When I reached out to them through their customer service, I haven’t got a reply. I am talking about 5 e-mails, 2 placed directly through their website and one on instagram which I personally find unacceptable

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Case details

Status: Open
Company: Hatvat.com
Filed: 16 Apr 2019
Rating: 1/5
Desired resolution: I would like this situation to be solved as soon as possible, preferably receive my items, but if that’s not possible, I would like to get my money back
Problem: Payment processed months ago, items never arrived
About: online order

Progress

Filed
Company notified
Company replied
Resolved

16 Apr 2019 Complaint filed and published
16 Apr 2019 Message from Bizzy: we notified Hatvat.com about this complaint.

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