Grubhub complaint: Missing food – driver bad attitude

Name: Missing food - driver bad attitude
Item: Grubhub
Rating: 1
Author: Angela

Open 13 Nov 2022 168 views Fast Food / Delivery

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Filed 13 Nov 2022 by Angela

I ordered two ‘6 pieces’ chicken baskets. Driver delivered 1 box with 4 pieces of chicken and stale fries. Should have had a total of 12 pieces of chicken, 2 pieces of bread, and 2 orders of fries.

I paid for food and asked that it be delivered to my grandchildren. Driver was indifferent – no concern that all the food was not delivered.

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Case details

Status: Open
Company: Grubhub
Filed: 13 Nov 2022
Rating: 1/5
Desired resolution: Refund money for missing box and shortage on food delievered.
Problem: Half the order missing, fries stale
About: chicken baskets

Progress

Filed
Company notified
Company replied
Resolved

13 Nov 2022 Complaint filed and published
13 Nov 2022 Message from Bizzy: we notified Grubhub about this complaint.

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